AI phone backup for Australian small businesses

Always ready.Every call.

Answer missed, busy and after-hours calls with approved business knowledge—and give your team a clear next step.

No new hardwareKeep your existing numberHuman escalation built in

Live business overview

Northside Services · Brisbane

Indexed

Calls answered

128

+18%

Leads captured

24

+12%

Urgent escalations

3

Latest call captured

Booking request · 2 minutes ago

Customer details, preferred time and next action are ready for your team.

Built for the calls you cannot take

A capable phone receptionist, without the extra desk.

RingDesk AI handles routine calls with your approved information and knows when a person should step in.

Missed and after-hours coverage

Answer customers when the line is busy, a call is missed or the business is closed.

Answers grounded in your business

Use approved and indexed services, FAQs and policies instead of invented answers.

Clear summaries and customer leads

Capture names, numbers, intent and the next action after every relevant call.

Human escalation when it matters

Route complaints, refunds, sensitive questions and uncertain answers to your team.

Simple to set up

From business knowledge to answered calls.

Set the rules once, test the experience and stay in control as your business changes.

  1. 01

    Tell us how your business works

    Add your services, policies, call situations and preferred escalation rules.

  2. 02

    Review and test your AI

    Check the greeting and answers, then publish only what your team approves.

  3. 03

    Connect your phone and go live

    Follow the provider guide, run a test call and enable forwarding when ready.

Trust by design

Your knowledge, your rules, your customers.

RingDesk AI is designed to keep each business separate and give merchants control over answers, recording and escalation.

Start AI Setup

Approved knowledge only

The AI retrieves information from the merchant's own published knowledge base.

Business data stays separated

Every call, lead and knowledge query is scoped to the correct merchant.

Privacy and recording controls

Choose disclosure, recording, transcription and retention settings before going live.

Ready to stop missing valuable calls?

Build your AI receptionist, test it with your own business knowledge and decide when to go live.

Start AI Setup