Booking safety

Availability

Control when your AI can mention available times, seats, rooms or staff. If the information is uncertain, it collects a request for your team to confirm.

How it works

Your AI never guesses availability

Request Only collects the caller's preference. Manual Availability lets the AI mention only the slots you add and mark Available. Calendar connections are coming later.

Choose how availability works

You can change modes without deleting saved manual slots.

SafestRequest OnlyCollect the caller's preferred time and send it to your team for manual confirmation.RecommendedCheck Manual AvailabilityLet the AI mention only the times and resources you add to the manual list.

Requests today

Needs confirmation

Owner notified

Saved as leads

What the AI will collect

The AI records the request without promising that a booking is available or confirmed.

Customer name
Phone number
Preferred date
Preferred time
Requested service
People or guests
Special notes
Urgency

Notification method

Choose what happens after the AI collects a booking request.

Mark urgent requestsFlag same-day or urgent requests for faster follow-up.Send SMS to ownerUse the owner phone number saved in Settings.Send email alertUse the owner email address saved in Settings.Save as lead in portalCreate a follow-up item with the caller's request details.

AI response rules

These safety rules apply to availability-related calls.

Do not mention or suggest available times.
Do not confirm bookings on the call.
Collect the caller's preferred date, time and service.
Notify the owner using the enabled methods.

Safe fallback

The AI always collects a request in this mode and never claims that a time is available.

“I can take your booking request and ask the team to confirm availability for you.”

Settings are up to date on this device.